Privacy Policy

Last Updated: May 2026

At Kroovo ("we," "our," or "us"), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services to connect with verified professionals.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our services, or otherwise contact us. This may include:

• Personal Information: Name, email address, phone number, and professional details (for experts).
• Consultation Data: Information related to your booking requests and the broad category of the issue you are facing.
• Payment Information: Processed securely via our payment partners. We do not store your full payment card details.

2. How We Use Your Information

We use the information we collect or receive to:

• Facilitate account creation and logon process.
• Connect you with the appropriate verified professional for your specific needs.
• Send administrative information to you, such as booking confirmations and meeting links.
• Improve our platform and ensure platform security.

3. Data Security and Confidentiality

Kroovo operates with a "Privacy First" architecture. We do not store or process sensitive financial documents on our servers. All consultation documents and detailed discussions are strictly and directly shared between you and your verified expert via end-to-end encrypted channels (like WhatsApp or secure email).

4. Sharing of Information

We only share your information with your matched professional to facilitate the consultation. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Rights

You have the right to request access to the personal data we hold about you, to request that we correct any inaccuracies, and to request the deletion of your data, subject to certain legal exceptions.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: getkroovo@gmail.com.