Compliance Policy

Last Updated: May 2026

At Kroovo, maintaining absolute trust and regulatory adherence is the foundation of our platform. This Compliance Policy outlines the rigorous standards and verification processes we employ to ensure all professionals on our platform meet the highest statutory requirements.

1. Professional Verification

Every expert registered on Kroovo undergoes a strict vetting procedure before they are allowed to accept consultations. We mandate the following checks:

• Credential Verification: Active membership status is verified against official registers of regulatory bodies such as ICAI (Institute of Chartered Accountants of India), ICWAI, and other relevant institutions.
• Identity Verification: Government-issued ID checks to ensure the person operating the account is the verified professional.

2. Data Privacy & Confidentiality

Kroovo acts strictly as an introductory platform. We enforce strict data handling protocols. Sensitive financial documents shared during consultations are transmitted via end-to-end encrypted channels (such as WhatsApp Video or secure email) directly between the user and the expert. Kroovo does not monitor, record, or store confidential consultation data.

3. Advisory Disclaimer

The professionals on Kroovo provide advisory services based on the limited data provided during a session. While highly accurate and professional, these sessions are for guidance purposes. Users requiring official legal opinions, certified audits, or formal representation must establish a direct, formal engagement letter with the expert outside of the initial consultation scope.

4. Platform Integrity & Zero Tolerance Policy

We maintain a zero-tolerance policy against unethical behavior, fraud, or misrepresentation. Any professional found in violation of regulatory body codes of conduct or Kroovo's internal standards will be permanently banned from the platform.

5. Contact Compliance Team

If you suspect any compliance breach, misrepresentation, or have questions regarding our regulatory protocols, please contact our compliance team directly at: getkroovo@gmail.com.